Terms of Service

Version 2 · Effective July 27, 2026

1. Agreement and definitions
2. Eligibility and accounts
3. The Service
4. Messaging consent
5. Rules and conduct
6. Emergency limitations
7. Numbers and routing
8. Communications and IP
9. Monitoring and enforcement
10. Third-party services
11. Fees and refunds
12. Termination
13. Changes
14. Disclaimers
15. Liability limits
16. Indemnification
17. Texas disputes
18. General terms
19. Contact

1.Agreement and definitions

These Terms of Service (“Terms”) govern the websites, web application, temporary telephone numbers, calling, messaging, number-management tools, content, and related features offered under the CallTextBurn name (collectively, the “Service”). “CallTextBurn,” “Melvin Global,” “we,” “us,” and “our” refer to Melvin Global LLC. “You” means the person who visits or uses the Service. An “assigned number” is a temporary telephone number made available through your account.

Our Privacy Policy and any additional rules or disclosures presented for a particular feature form part of these Terms. If an additional rule conflicts with these Terms, the additional rule controls only for that feature.

2.Eligibility and account responsibility

You must be at least 18 years old, legally capable of entering a binding contract, and located in the United States to use the Service. CallTextBurn is intended for supported United States telephone numbers and locations. We do not promise that the Service will work, or may lawfully be used, elsewhere.

You must provide accurate registration information and keep your credentials secure. You are responsible for activity conducted through your account, including activity by anyone to whom you give access. You may not share, sell, transfer, or allow unauthorized use of an account, obtain another person’s credentials, or create or use another account to evade a suspension, restriction, or usage limit.

We may refuse to create or maintain an account, verify information, or change eligibility criteria when reasonably necessary to protect the Service, satisfy provider requirements, comply with law, or manage risk.

3.The Service and our right to change it

CallTextBurn is a second-number service that provides registered users with temporary phone numbers for manual, low-volume, one-to-one conversational SMS and MMS, as well as browser-based voice calls. Account holders use their assigned CallTextBurn numbers to exchange personal messages such as plans, check-ins, and replies with individual contacts. The Service does not support broadcast campaigns, recipient-list imports, or automated messaging.

Subject to applicable law, we may add, remove, modify, limit, suspend, or discontinue any feature or part of the Service; change supported devices, destinations, carriers, or geographic areas; impose or adjust usage limits; block traffic or destinations; and perform maintenance. We may take these actions at any time, with notice when reasonably practicable or legally required. We do not guarantee any particular feature, telephone number, area code, message route, call quality, delivery result, or period of availability.

The Service is for your personal, non-commercial communications. Commercial campaigns, telemarketing, call-center operations, resale, and using CallTextBurn primarily to generate income require our prior written approval and may be prohibited by carrier or legal requirements.

4.Messaging consent and recipient rights

During account creation and number selection, each account holder must actively accept an unchecked messaging attestation. By accepting it, you certify that you will use CallTextBurn only for lawful, consensual, manual, low-volume, one-to-one personal communications. You may contact only recipients who gave prior consent that you can document for you and the conversation, or who initiated contact by messaging your assigned number.

Message frequency varies with each conversation. Message and data rates may apply. Recipients may reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase. You may stop using the Service at any time by releasing your number or deleting your account.

Mobile opt-in information and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. We may disclose mobile numbers and message data only to telecommunications providers, carriers, and service providers as necessary to deliver the requested messaging service, prevent abuse, comply with law, and honor HELP and STOP requests.

You—not CallTextBurn—choose your recipients and communications. You are responsible for their content, legality, timing, and required consent, and for honoring any request to stop.

5.Rules and conduct

You may use the Service only lawfully, consensually, and in accordance with these Terms. You may not use or help anyone use the Service to:

• send spam, unsolicited outreach, advertising, automated messages, bulk messages, mass messages, or messages to purchased or third-party recipient lists;
• contact someone who asked you to stop, conceal or falsify consent, or evade carrier filtering, complaint controls, velocity limits, or other safeguards;
• harass, stalk, threaten, abuse, defame, exploit, intimidate, or invade another person’s privacy;
• impersonate another person or organization, falsify caller identity, deceive recipients, commit fraud, facilitate a crime, or promote illegal goods or services;
• transmit malware, harmful code, unlawfully obscene material, child sexual abuse material, or content that infringes privacy, publicity, copyright, trademark, or other rights;
• operate telemarketing, call-center, auto-dialing, auto-response, listserv, premium-rate, revenue-sharing, traffic-pumping, or artificial-traffic systems;
• produce unusual or excessive traffic inconsistent with individual use, including repeated short-duration calls, rapid calls or messages to many destinations, or traffic designed to generate fees or revenue;
• probe, attack, disrupt, overload, or gain unauthorized access to any account, device, network, database, provider, or part of the Service;
• scrape, crawl, copy, reverse engineer, decompile, disassemble, modify, translate, derive source code from, or bypass access restrictions on the Service, except to the limited extent applicable law expressly permits;
• rent, lease, sublicense, resell, transfer, or provide the Service to another person or on behalf of another person without our written approval; or
• violate the Telephone Consumer Protection Act, CAN-SPAM Act, carrier requirements, sanctions or export rules, or any other applicable law or regulation.

Examples do not limit this section. You are responsible for all activity connected with your account and for ensuring that your use is lawful where you and your recipients are located.

6.No emergency, time-critical, or three-digit services

CallTextBurn is not a replacement for a primary mobile or wireline telephone service. It is not designed or authorized to carry emergency or time-critical calls or messages to police, law-enforcement agencies, fire departments, hospitals, medical providers, crisis services, public-safety answering points, emergency dispatch, or similar services.

The Service does not support any three-digit dialing code, including 911, 311, 511, 711, 811, and 988. Three-digit codes may change or expand over time; no such code should be assumed to work through CallTextBurn.

You must maintain and use a separate traditional mobile or wireline service or another appropriate means of communication for emergency, public-safety, crisis, accessibility, utility-location, traffic-information, government-information, or other time-critical services. Ordinary non-emergency calls to a standard ten-digit number remain subject to availability and all other provisions of these Terms.

Additional operational warnings and required alternatives are stated in the 911 and Emergency Calling Disclaimer, which is incorporated into these Terms.

7.Assigned numbers, inactivity, routing, and providers

Assigned numbers are temporary, are not your property, and are licensed for use only while they remain active on your account. You have no right to retain a specific number indefinitely. We or our providers may reclaim, change, suspend, reassign, or release an assigned number because of inactivity, account status, nonpayment, abuse, security concerns, carrier action, legal or regulatory requirements, inventory management, or changes to the Service.

Unless we state otherwise, an assigned number may be reclaimed after 90 days without a completed call or sent message. We may reclaim a number sooner for the reasons described above. When you burn or release a number, it returns to a provider pool and may later be assigned to someone else. You must stop representing that number as yours after release.

Assigned numbers generally are not portable. We will support a port only when required by applicable law or when we expressly approve it, subject to identity verification, account standing, provider procedures, deadlines, and applicable charges. We do not guarantee that a port request will succeed.

Numbers and communications are processed through third-party telecommunications providers, including SignalWire for the current voice alpha and potentially other providers as the Service infrastructure changes. You authorize us to select and change carriers, routes, intermediaries, and technical delivery methods based on availability, security, compliance, quality, provider rules, and cost. Those choices may affect routing, caller identification, delivery, and call quality.

8.Your communications and CallTextBurn intellectual property

You retain any ownership rights you have in the messages, contact information, and other content you submit through the Service. You grant Melvin Global LLC and its service providers a limited, worldwide, non-exclusive license to host, copy, format, transmit, route, display back to authorized users, temporarily store, secure, and otherwise process that content only as reasonably necessary to operate the Service, prevent or investigate abuse, enforce these Terms, and comply with law. This license does not authorize us to publish private communications for advertising.

You represent that you have the rights and permissions needed to submit and transmit your content. We do not endorse user communications and are not responsible for their accuracy, legality, or effect on recipients.

The Service, software, interface, design, documentation, CallTextBurn name and branding, and company-provided content are owned by Melvin Global LLC or its licensors and are protected by intellectual-property laws. Except for the limited personal right to use the Service under these Terms, no rights are transferred to you.

9.Monitoring, investigations, and enforcement

We have no obligation to pre-screen every communication or continuously monitor every user. We may, however, review usage patterns, account information, metadata, complaints, reports, and communication content when reasonably necessary to operate or secure the Service, investigate suspected misuse, enforce these Terms, meet carrier requirements, protect users or third parties, or comply with law and our Privacy Policy.

We may investigate conduct; preserve relevant evidence; block or remove content; reject or filter calls and messages; restrict destinations or features; require additional verification; impose limits; quarantine activity; suspend or terminate accounts; and release assigned numbers. We may take immediate action without advance notice when we reasonably suspect fraud, illegality, threats, serious abuse, security risk, carrier violations, repeated complaints, evasion, or harm to CallTextBurn, a provider, a recipient, or the public.

We may preserve or disclose information and cooperate with telecommunications providers, courts, regulators, and law-enforcement authorities when required by valid legal process or otherwise permitted by law. A decision not to enforce a provision in one instance does not waive our right to enforce it later.

10.Third-party services and links

The Service depends on telecommunications providers, carriers, internet access, devices, payment services, and other third parties. Their own terms and privacy practices may apply. We do not control and are not responsible for third-party systems, outages, filtering decisions, content, security, policies, or performance.

Links to external websites are provided for convenience. Visiting or using a third-party site or service is at your own risk and does not imply that CallTextBurn endorses it.

11.Fees, subscriptions, taxes, and refunds

Certain plans or features may require payment, including subscriptions or number-release and replacement features. Prices, billing periods, included usage, and special conditions will be shown before purchase. You agree to pay displayed charges and applicable taxes using an authorized payment method.

Except where applicable law or an express purchase term requires otherwise, payments are final and non-refundable. We may change pricing, plan features, or introduce new charges. For an existing recurring subscription, we will provide at least 30 days’ notice before a price increase takes effect. Continued use after the effective date constitutes acceptance of the new price, and you may cancel before then.

We may restrict paid features or suspend an account for failed, reversed, disputed, or fraudulent payments. Any payment functionality not yet available in the Service is not promised by this section.

12.Suspension, termination, and account consequences

You may stop using CallTextBurn and may delete your account through available account controls. We may restrict, suspend, or terminate access for a Terms violation, inactivity, nonpayment, security risk, complaint, provider action, legal requirement, discontinued feature, or other legitimate operational reason.

Serious violations may result in immediate suspension, termination, and release of your CallTextBurn number without advance notice. When termination is unrelated to misconduct or urgent risk, we will provide seven days’ notice when reasonably practicable. Suspended or terminated users may not create or use another account or obtain another number to evade the action.

Termination may end access to messages and other account information, release assigned numbers, cancel unused service benefits, and begin deletion under the Privacy Policy. We may retain evidence and records as permitted or required for fraud prevention, disputes, accounting, compliance, or law. Sections that by their nature should continue after termination—including payment, ownership, disclaimers, liability, indemnification, disputes, and general terms—will survive.

13.Changes to these Terms

We may revise these Terms by posting an updated version and effective date. We will provide reasonable notice of material changes through the Site, Service, or another available channel when practicable or legally required. If you reject revised Terms, you must stop using the Service. Continued use after the revised Terms become effective constitutes acceptance.

14.Disclaimers and communications risks

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Melvin Global LLC disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, security, accuracy, availability, compatibility, and uninterrupted or error-free operation.

We do not promise that a call or message will connect, arrive, remain private, display a particular identity, avoid filtering, or be available at a particular time. Devices, local networks, internet providers, power, public telephone networks, carriers, recipients, and other systems outside our control may delay, alter, expose, block, or prevent communications.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

15.Limitation of liability

To the fullest extent permitted by law, Melvin Global LLC and its affiliates, personnel, contractors, licensors, suppliers, and telecommunications providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages; lost profits, revenue, business, goodwill, data, content, or use; or the cost of substitute services, arising from or related to CallTextBurn.

This limitation includes claims involving outages, delayed or failed communications, third-party conduct, released or reassigned numbers, filtering, unauthorized account activity, loss of content, user communications, or reliance on the Service for emergency or three-digit services.

To the fullest extent permitted by law, the total aggregate liability of Melvin Global LLC arising from or related to the Service or these Terms will not exceed the total amount you paid to Melvin Global LLC for the Service during the 12 months immediately preceding the event giving rise to the claim.

These limitations do not apply to fraud, fraudulent misrepresentation, liability for death or personal injury that cannot lawfully be limited, or any other liability that applicable law does not permit us to exclude or limit.

16.Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Melvin Global LLC, its affiliates, and their respective owners, officers, employees, contractors, suppliers, licensors, and telecommunications providers from third-party claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from or related to:

• your use or misuse of the Service;
• your communications, recipients, or failure to obtain or honor required consent;
• your violation of these Terms, applicable law, or another person’s rights; or
• activity performed through your account by you or anyone you allowed to access it.

We may control the defense and settlement of an indemnified matter, and you agree to provide reasonable cooperation. We will not settle a claim in a manner that imposes a non-monetary obligation on you without your consent, which will not be unreasonably withheld.

17.Texas law and disputes

These Terms and any dispute arising from or related to the Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You and Melvin Global LLC consent to exclusive jurisdiction and venue in the state courts located in Bexar County, Texas, and the federal courts serving Bexar County, Texas.

To the extent permitted by law, any claim arising from or related to the Service or these Terms must be filed within one year after the claim arose or it is permanently barred. A prevailing party may recover costs and reasonable attorneys’ fees where permitted by law. Either party may seek injunctive or other equitable relief to protect security, confidential information, intellectual property, or prevent ongoing misuse.

18.General terms

These Terms, the Privacy Policy, and incorporated feature-specific terms are the entire agreement between you and Melvin Global LLC regarding the Service and supersede prior discussions or representations about that subject. If a provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain effective.

Failure to enforce a right is not a waiver. You may not assign or transfer your account, these Terms, or your rights without our written consent. We may assign these Terms in connection with a merger, financing, reorganization, sale of assets, or transfer of the Service. These Terms do not create an agency, employment, partnership, franchise, or joint venture.

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, utility or internet failures, carrier outages, labor disputes, war, terrorism, civil disorder, government action, epidemics, cyberattacks, or failures of third-party infrastructure.

Electronic records and notices satisfy written-notice requirements where permitted by law. Section headings are for convenience and do not limit the Terms.

19.Contact

CallTextBurn is operated by:
Melvin Global LLC
San Antonio, Texas
[email protected]

Terms questions and formal electronic notices may be sent to the email address above. Privacy questions should be sent to [email protected].